DELIVERY INFORMATION

  • Please allow up to 1 – 5 working days for shipping depending on the destination cities (Certain distant cities might added more days).
  • When placing your onanoko.id order, please take into consideration that we ship orders Monday through Friday. Payment confirmation received on weekends and holidays will be checked on the next business day.
  • Please allow 1 day after payment confirmation for us to check your payment, do quality control of your merchandise, and pack your order before we ship them on the next day.
  • We will deliver your purchased item(s) once we have received invoiced full amount payment. PLEASE NOTE: We’re unable to ship if problems occurred regarding the payment.
  • We do not responsible in risk of loss of the merchandise after TIKI delivers to the address.
  • We do not take responsibility if TIKI can’t deliver the package in time do to incomplete address, misspelled address or no recipient at the address. Please check your TIKI shipping code in the ‘Track Order’ links at the top of the page and call TIKI customer service to deal with the problem.
  • Free shipping will be given if there are mistakes on order(s).